Refund Policy
At AICIVA, we are committed to providing the best AI tools experience possible. We understand that sometimes circumstances change, and you may wish to request a refund. Please review our refund policy carefully before making a purchase.
Refund Eligibility
Time Limit: Refund requests must be submitted within 3 days of your original purchase.
Credit Usage: If you have used more than 50 credits or any paid services, you are no longer eligible for a refund, even if within the 3-day window.
How to Request a Refund
If you meet the eligibility criteria, please:
- Contact our support team at aiciva.official@gmail.com.
- Include your account email, order number, purchase date, and the reason for your refund request.
- Ensure your request is submitted within 3 days of your purchase.
Refund Processing
Upon receiving your request, we will review it and notify you of the decision. If approved, refunds will be issued to your original payment method within 7-10 business days.
Changes to This Policy
AICIVA reserves the right to update this refund policy at any time. We encourage you to review it periodically.
Thank you for choosing AICIVA — your trusted platform for next-generation AI tools.